REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
August 20, 2024
FROM
PETE MENDOZA, Director, Purchasing Department
SUBJECT
Title
Master Services Agreement and Amendment with WorkWave LLC for RouteManager Subscription and Services
End
RECOMMENDATION(S)
Recommendation
1. Approve Master Services Agreement, including non-standard terms, with WorkWave LLC for RouteManager subscription, effective upon August 20, 2024, through August 19, 2025, with the option to renew for four additional years.
2. Approve Amendment No. 1 to Master Services Agreement in Recommendation No. 1 with WorkWave LLC modifying certain terms to County standard terms.
(Presenter: Pete Mendoza, Director, 387-2073)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Improve County Government Operations.
FINANCIAL IMPACT
Approval of this item will not result in the use of additional Discretionary General Funding (Net County Cost). Impact on individual department budgets is based upon the need for RouteManager Subscription and Services throughout the County, which are approximately $6,000 annually, based on the average for the last three years. Departments that require RouteManager Subscription Services are responsible for ensuring adequate funding is included in their current and future recommended budgets.
BACKGROUND INFORMATION
Approval of Recommendation No. 1 for the Master Services Agreement (Agreement) with WorkWave LLC (WorkWave) will allow Purchasing and other county departments to utilize RouteManager. With the recent integration of cellphones for Mail Services Couriers, instant communication has become possible, enhancing our delivery network's efficiency. To further leverage this technology, Purchasing seeks a route optimization application to ensure our courier routes are:
• Efficiently structured
• Optimally laid out
• Conveniently timed for dispatch, duration, and return
To improve the efficiency of the County’s mail service division, the new contract will provide several essential benefits through mapping and tracking packages:
1. Route Optimization: The system will analyze route locations and service departments using a PC program. It will consider route distance, fuel consumption, number of stops, in-transit optimization, dynamic road conditions, duration, and driver workload to ensure efficient route planning.
2. Real-Time Tracking: The solution will offer real-time monitoring of courier locations. This feature will help respond to customer inquiries and provide accurate projected arrival times at subsequent destinations.
By focusing on these key features, the new contract will enhance the County’s courier network's overall efficiency and customer satisfaction.
The Agreement is WorkWave’s standard commercial contract, which includes terms that differ from the standard County contract and omits certain County standard contract terms. While the parties negotiated certain contract terms to County standards, as set forth in Amendment No. 1, WorkWave would not agree to all County standard terms. The non-standard and missing terms include the following:
1. Governing law is the State of Delaware.
• The County standard contract requires California governing law.
• Potential Impact: The Agreement will be interpreted under Delaware State law. Any questions, issues or claims arising under this Agreement will require the County to hire outside counsel competent to advise on Delaware law, which may result in fees that exceed the total Agreement amount.
2. WorkWave may assign the Agreement without notice to the County and without the County’s approval.
• The County standard contract requires that the County must approve any assignment of the contract
• Potential Impact: WorkWave could assign the Agreement to a third party or business with which the County is legally prohibited from doing business due to issues of Federal debarment or suspension and conflict of interest, without the County’s knowledge. Should this occur, the County could be out of compliance with the law until it becomes aware of the assignment and terminates the Agreement. County Counsel cannot advise on whether and to what extent Delaware law may permit or restrict a party’s right to assign without an express provision in the Agreement.
3. There is no provision in the Agreement addressing each party’s responsibility for paying attorneys’ fees.
• The County standard contract requires each party to bear its own costs and attorney fees, regardless of who is the prevailing party.
• Potential Impact: County Counsel cannot advise on, whether and to what extent, Delaware law may affect a party’s requirement to pay the prevailing party’s attorneys’ fees and costs in a legal action where no specific provision is provided in the Agreement.
4. Venue for disputes arising under the Agreement is in the appropriate state or federal court located in Wilmington, Delaware.
• County Policy 11-05 requires venue for disputes in Superior Court of California, County of San Bernardino, San Bernardino District.
• Potential Impact: Having a venue in Wilmington, Delaware may result in additional expenses that exceed the amount of the Agreement.
Purchasing recommends approval of the Agreement, including the non-standard terms, to support the County goal of improving County government operations through the use of RouteManager subscription services with integration with cellular phones and mail courier services.
PROCUREMENT
The Purchasing Department contacted the three vendors below, requesting informal quotes for route planning applications with needed attributes and features. WorkWave was the lowest and most responsive bidder that meets the County’s desired needs. Approval of Master Service Agreement with WorkWave LLC for RouteManager subscription and services will allow the Purchasing Department, Mail Services Division and other county departments the opportunity to improve business processes with their internal mailing systems.
|
Proposer Name |
Location |
Cost |
|
Circuit |
Culver City, CA |
$500 monthly |
|
WorkWave LLC |
Holmdel, New Jersey |
$76.00 monthly |
|
Onfleet |
San Fransico, CA |
$1,235 monthly |
REVIEW BY OTHERS
This item has been reviewed by County Counsel (Bonnie Uphold, Supervising Deputy County Counsel, 387-4400) on August 2, 2024; Innovation and Technology Department (Lynn Fyhrlund, Chief Information Officer, 388-5501) on July 15, 2024; Finance (Kathleen Gonzalez, Administrative Analyst, 387-5412) on July 30, 2024; County Finance and Administration (Paloma Hernandez-Barker, Deputy Executive Officer, 387-5423) on August 2, 2024.