REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
June 23, 2026
FROM
JOSHUA DUGAS, Acting Director, Department of Behavioral Health
SUBJECT
Title
Amendments to Contracts for Community Wholeness and Enrichment Program Services
End
RECOMMENDATION(S)
Recommendation
Approve Amendment No. 1 to contracts with the following agencies, for the provision of Community Wholeness and Enrichment program services, increasing the combined amount by $1,275,000, from $1,062,500 to $2,337,500, updating standard contract language, and extending the contract terms by an additional one year and six months, for the period of April 1, 2025 through December 31, 2027:
1. Rim Family Services, Inc., Contract No. 25-179, increasing the total contract amount by $225,000, from $187,500 to $412,500.
2. South Coast Children’s Society, Inc., dba South Coast Community Services, Contract No. 25-180, increasing the total contract amount by $675,000, from $562,500 to $1,237,500.
3. Victor Community Support Services, Inc., Contract No. 25-181, increasing the total contract amount by $375,000, from $312,500 to $687,500.
(Presenter: Joshua Dugas, Acting Director, 252-5142)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Promote and Fulfill the Countywide Vision.
Foster Sustainable Development Through Strategic Partnerships.
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
Approval of this item will not result in the use of Discretionary General Funding (Net County Cost). The recommended contract increase of $1,275,000 for Community Wholeness and Enrichment (CWE) program services will be funded by Mental Health Services Act and Behavioral Health Services Act (BHSA) funds. Adequate appropriation and revenue have been included in the Department of Behavioral Health’s (DBH) 2025-26 and 2026-27 budgets and will be included in the 2027-28 recommended budget.
BACKGROUND INFORMATION
DBH is responsible for providing mental health and substance use disorder (SUD) services to San Bernardino County (County) residents experiencing severe mental illness and/or SUD. DBH provides a full range of mental health services for residents of the County through contracts with community-based organizations and County-operated clinics, with the goal of promoting prevention, intervention, treatment, education, recovery, and resiliency for individuals and families, which includes CWE. By expanding access to early intervention and supportive services, the CWE program helps reduce the prevalence of mild to moderate mental health conditions, decreases the need for long‑term care, and contributes to building a healthier and more resilient community.
The primary objective of CWE is to identify and help manage early mental health conditions and support individuals in managing the symptoms through the use of community services, collaborative approaches, primary care, and short-term outpatient mental health services. CWE services are delivered by agencies within the community who collaborate with various community partners such as local psychiatric hospitals, faith-based organizations, educational institutions, law enforcement agencies, and multiple County departments. The program’s objectives are met by general community education presentations on the signs and symptoms of behavioral health conditions, mental health screenings, mental health education to the families of those experiencing early onset of a mental health disorder, short-term mental health services, and the provision of case management services. Overall, CWE aims to prevent crises, empower families in the recovery process, and reduce the stigma associated with mental health challenges and services.
CWE program services are intended for Transitional Aged Youth (TAY) ages 16-25, and adults ages 26-59, who are experiencing the initial onset of mental or emotional illness and/or SUD. The program prioritizes services for TAY and adults due to significant gaps in access to prevention and early intervention resources. These gaps contribute to increased suicide risk, higher rates of psychosocial trauma, and persistent stigma related to mental health. The program also places strong emphasis on engaging participants’ families, recognizing their critical role in supporting recovery and promoting long‑term wellness.
DBH requires and anticipates the CWEs serve a minimum of 2,958 unduplicated clients annually, based on DBH’s oversight of the program and its associated service delivery expectations. The estimated cost for providing these services is $287 per client. However, CWEs frequently connect clients to collaborative agencies, thereby extending service outreach to additional clients at a reduced cost per client. While the annual minimum remains 2,958 unduplicated clients, it is expected that additional clients may receive access and linkage to treatment via the County’s coordinated network of partnering service providers over the course of the contract extensions. In 2024-25, the CWEs exceeded the projected service targets and served a total of 4,875 clients, effectively lowering the cost per client to $174.
On March 25, 2025 (Item No. 16), as a result of a formal procurement, the San Bernardino County Board of Supervisors (Board) approved Contract No. 25-179 with Rim Family Services, Inc., in the amount of $187,500, Contract No. 25-180 with South Coast Children’s Society, Inc., dba South Coast Community Services, in the amount of $562,500, and Contract No. 25-181 with Victor Community Support Services, Inc., in the amount of $312,500, for the period of April 1, 2025 through June 30, 2026.
Performance measures for CWE contracts focus on tracking service quality, timeliness, accessibility, and outcomes to ensure providers meet established standards. Contractors are required to submit regular reporting such as monthly service logs, outcome data, fiscal reports, and compliance documentation, which allows the department to monitor progress and identify trends or concerns. Accountability mechanisms, including performance audits, contract monitoring meetings, site visits, and corrective action plans, help ensure that services are delivered as intended and align with program goals. Together, these structures promote transparency, support continuous improvement, and ensure that community members receive high-quality, effective behavioral health services.
Approval of the recommended amendments ensures the continued delivery of CWE services, allowing CWE agencies to continue offering services that help individuals and their families recognize early signs of mental health concerns in an effort to prevent and reduce potential crises. Extending the contracts for an additional one year and six months and increasing the total contract amounts by $1,275,000, ensures continuity of services during this transition period and prevents disruption to community programs while DBH completes its systemwide assessment of how existing services align with BHSA requirements. The extension also provides the necessary time for programs to adapt to new funding structures, receive updated guidance, and, where appropriate, transition to BHSA or other sustainable funding sources. This approach allows DBH to preserve service stability for clients and communities while implementing the significant structural changes required under BHSA guidelines. DBH will begin a formal procurement process once BHSA regulations and funding impacts to the CWE program are finalized, which is expected prior to the expiration of the CWE contracts.
PROCUREMENT
N/A
REVIEW BY OTHERS
This item has been reviewed by Behavioral Health (Marianna Martinez, Administrative Supervisor II, 383-3940) on June 1, 2026; County Counsel (Dawn Martin, Deputy County Counsel, 387-5455) on June 1, 2026; and County Finance and Administration (Iliana Rodriguez, Administrative Analyst, 386-8392) on June 4, 2026.