REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF THE COUNTY OF SAN BERNARDINO
AND RECORD OF ACTION
February 11, 2020
FROM
WILLIAM L. GILBERT, Director, Arrowhead Regional Medical Center
SUBJECT
Title v
Agreement with Nuance Communications, Inc.
End
RECOMMENDATION(S)
Recommendation
Approve Agreement with Nuance Communications, Inc. for clinical medical dictation and voice recognition services at Arrowhead Regional Medical Center in the amount of $3,589,932, for the period of February 21, 2020 through February 20, 2025.
(Presenter: William L. Gilbert, Director, 580-6150 )
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
Approval of the recommendation will not result in the use of Discretionary General Funding (Net County Cost) as the total cost of $3,589,932 is funded by State Medi-Cal, Federal Medicare, private insurances, and other departmental revenue. Funding sources may change in the future pending any legislative activity related to the repeal and/or replacement of the Affordable Care Act. Sufficient appropriation and revenue are included in the Arrowhead Regional Medical Center (ARMC) 2019-20 budget and will be included in future recommended budgets.
BACKGROUND INFORMATION
The agreement with Nuance Communications, Inc. (Nuance) will provide voice recognition services utilized daily by practitioners throughout ARMC inpatient and outpatient settings for documentation of patient encounters into patient's medical record. It also provides the option to use medical dictation/transcription services as a backup during system downtimes or emergencies. The voice recognition product will allow practitioners to view and edit documents immediately, rather than dictating at one time and waiting to review the document once it is completed. This service provides for the safety, health and social service needs of County residents by impro...
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