REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
December 16, 2025
FROM
GEORGINA YOSHIOKA, Director, Department of Behavioral Health
SUBJECT
Title
Contract for Consolidated Fire Agencies Joint Powers Authority Emergency Communications Nurse System Services
End
RECOMMENDATION(S)
Recommendation
Approve Contract with Consolidated Fire Agencies Joint Powers Authority, for the provision of Emergency Communications Nurse System services, in an amount not-to-exceed $2,040,000, for the period of December 16, 2025 through June 30, 2028.
(Presenter: Jennifer Alsina, Assistant Director, 252-5142)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Improve County Government Operations.
Provide for the Safety, Health and Social Service Needs of County Residents.
Pursue County Goals and Objectives by Working with Other Agencies.
FINANCIAL IMPACT
This item does not impact Discretionary General Funding (Net County Cost). The Emergency Communications Nurse System (ECNS) services contract, in an amount not-to-exceed $2,040,000, will be funded by 2011 Realignment revenue. Adequate appropriation and revenue have been included in the Department of Behavioral Health's (DBH) 2025-26 budget and will be included in future recommended budgets.
BACKGROUND INFORMATION
DBH is responsible for providing mental health and substance use disorder (SUD) services to San Bernardino County (county) residents experiencing severe mental illness and/or SUD. Consolidated Fire Agencies Joint Powers Authority (CONFIRE) was established to provide 9-1-1 emergency communications dispatch services 24 hours a day, 365 days a year, to all CONFIRE-served areas and member agencies within the county.
In 2019, CONFIRE and the San Bernardino Council of Governments implemented a pilot program, ECNS, to serve the community. ECNS is a program in which dispatch operators work alongside trained Registered Nurses (RN) stationed at 9-1-1 call center...
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