REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
December 3, 2024
FROM
CHRIS WILHITE, Assessor-Recorder-County Clerk
SUBJECT
Title
Amendment to Agreement with Tyler Technologies, Inc., for Maintenance and Support Services, and Agreements with Tyler Technologies, Inc., Paymentech, LLC, and JPMorgan Chase Bank for Payment Processing Services
End
RECOMMENDATION(S)
Recommendation
1. Approve Amendment No. 3 to Agreement No. 20-645 with Tyler Technologies, Inc., for additional maintenance and support services of a Land and Vital Records software solution to record, file, and cache documents, increasing the agreement amount by $400,000, from $5,037,286 to $5,437,286, with no change to the term of May 7, 2018, through May 6, 2028.
2. Approve Payment Processing Agreement with Tyler Technologies, Inc., including non-standard terms, for a total term of December 3, 2024, through May 6, 2028, for credit card payment processing software and hardware services and support.
3. Approve Submitter Merchant Agreement with Paymentech, LLC and JPMorgan Chase Bank, N.A., including non-standard terms, for a total term of December 3, 2024, through May 6, 2028, for payment processing instructions and guidelines.
(Presenter: Chris Wilhite, Assessor-Recorder-County Clerk, 382-3208)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Improve County Government Operations.
Operate in a Fiscally-Responsible and Business-Like Manner.
FINANCIAL IMPACT
Approval of this item will not result in the use of additional Discretionary General Funding (Net County Cost). The total not-to-exceed cost for additional maintenance and support services, including the Image Upload Project, eCertification and Vital Access applications, and Tyler Payments service is $400,000. This amount includes chargeback fees, set-up costs, equipment, security protection, and annual maintenance fees. Tyler Technologies, Inc. (Tyler) has agreed ...
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