REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
June 10, 2025
FROM
LYNN FYHRLUND, Chief Information Officer, Innovation and Technology Department
SUBJECT
Title
Amendments to Agreement with Logicalis, Inc. for ServiceNow Software Licenses, Training, and Professional Installation/Configuration Services
End
RECOMMENDATION(S)
Recommendation
1. Approve Amendment No. 4 to Agreement No. 21-452 with Logicalis, Inc., for additional ServiceNow software licenses, training, and professional installation/configuration services, increasing the total not-to-exceed amount by $450,000, from $2,400,000 to $2,850,000, with no change to the contract term of June 22, 2021, to June 21, 2026.
2. Approve Amendment No. 5 to Agreement No. 21-452 with Logicalis, Inc., clarifying the remaining professional installation/configuration services to be performed under the statement of work, and adjusting the payment structure into two installments in the amount of $118,708 each, paid upon execution of Amendment No. 5 and then completion of services, with no change to the total not to exceed amount of $2,850,000 and no change to the contract term of June 22, 2022 through June 21, 2026.
(Presenter: Lynn Fyhrlund, Chief Information Officer, 388-5501)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Operate in a Fiscally-Responsible and Business-Like Manner.
FINANCIAL IMPACT
Approval of this item will not result in the use of Discretionary General Funding (Net County Cost). The Innovation and Technology Department's (ITD) operating costs are recovered via service rates approved annually by the Board of Supervisors (Board). The costs for ServiceNow software licenses, training, and professional installation/configuration services with authorized reseller Logicalis, Inc. (Logicalis) will not exceed $2,850,000 through June 22, 2026. Sufficient appropriation is included in ITD's Computer Operations 2024-25 budget and wil...
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