REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
September 12, 2023
FROM
CHERYL ADAMS, Deputy Executive Officer, Human Services
SUBJECT
Title
Agreement with Vonage for Voice Over Internet Protocol Telecommunication Service
End
RECOMMENDATION(S)
Recommendation
1. Approve Business Communications Global Terms of Service Agreement with Vonage, including non-standard terms, for purchase of Voice over Internet Protocol telecommunication service utilized by San Bernardino County Human Services teleworking employees, for the period of September 27, 2023 through September 26, 2024.
2. Authorize the Purchasing Agent to issue Purchase Orders to Vonage to purchase Voice over Internet Protocol telecommunication service utilized by San Bernardino County Human Services teleworking employees, in an amount not to exceed $535,000, for the period of September 27, 2023 through September 26, 2024.
(Presenter: Cheryl Adams, Deputy Executive Officer, 388-0238)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
This item does not require additional Discretionary General Funding (Net County Cost). The amount not to exceed $535,000 to purchase Vonage's Voice over Internet Protocol (VoIP) telecommunication service will be funded with multiple Human Services (HS) Administrative Allocations, which consist of 71% ($379,850) Federal and State sources and 29% ($155,150) 1991 and 2011 Realignment funds. Adequate appropriation and revenue have been included in the HS Administrative Claim 2023-24 budget and will be included in the 2024-25 recommended budget.
BACKGROUND INFORMATION
Vonage provides a VoIP communication platform for consumers and businesses to connect and communicate on any device through cloud-hosted voice, video, chat, and short message services. VoIP is a virtual phone system, a softphone, or applicati...
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