REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
January 28, 2025
FROM
DIANA ALEXANDER, Assistant Executive Officer, Human Services
SUBJECT
Title
Amendments to Contracts for Translation and Interpretation Services
End
RECOMMENDATION(S)
Recommendation
Approve Amendment No. 2 to contracts with the following agencies to provide translation and interpretation services for County customers experiencing English language barriers and/or who are deaf, hearing impaired, or hard of hearing, increasing the total aggregate amount by $250,000, from $4,500,000 to $4,750,000, with no change in contract term of September 1, 2019 through January 31, 2025:
1. Contract No. 19-584 with Avantpage, Inc.
2. Contract No. 19-585 with Focus Language International Inc.
3. Contract No. 19-586 with Hanna Interpreting Services LLC
4. Contract No. 19-587 with Interpreters Unlimited Inc.
5. Contract No. 19-588 with Keller Translation Development Service, LLC dba GlobalReady
(Presenter: Diana Alexander, Assistant Executive Officer, 387-4261)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Improve County Government Operations.
Pursue County Goals and Objectives by Working with Other Agencies and Stakeholders.
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
This item does not require additional Discretionary General Funding (Net County Cost). The total aggregate amount of $4,750,000 for translation and interpretation services is funded with approximately 85% ($4,037,500) federal and state sources and 15% ($712,500) Local Share. Adequate appropriation and revenue have been included in the Human Services (HS) Administrative Claim 2024-25 budget.
BACKGROUND INFORMATION
Three HS departments have worked together to procure translation and interpreter services, which include Children and Family Services, the Department of Aging and Adult Services, and the Transitional A...
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