REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
August 10, 2021
FROM
BOB DUTTON, Assessor-Recorder-County Clerk
SUBJECT
Title
Technical Support and Subscription and VMware Success 360 Services Terms and Conditions (For On-Premises Software Products) with VMware, Inc.
End
RECOMMENDATION(S)
Recommendation
Approve Technical Support and Subscription and VMware Success 360 Services Terms and Conditions, for on-premises software products, with VMware, Inc., including non-standard terms, for future purchases of production support and subscription services for a period retroactive to July 1, 2020, through June 30, 2025.
(Presenter: Bob Dutton, Assessor-Recorder-County Clerk, 382-3254)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Operate in a Fiscally-Responsible and Business-Like Manner.
FINANCIAL IMPACT
Approval of this item will not result in the use of Discretionary General funding (Net County Cost). These Technical Support and Subscription and VMware Success 360 Services Terms and Conditions (Terms and Conditions) are non-financial in nature and do not commit the County to make any purchases. When future purchases are made under these Terms and Conditions, the Assessor-Recorder-County Clerk Department (ARC) will adhere to County purchasing policies and return to the Board of Supervisors (Board) for approval, if necessary.
BACKGROUND INFORMATION
ARC utilizes production support and subscription services provided by VMware to maintain on-premises software products, which include infrastructure equipment such as servers, switches, etc. These services are necessary to ensure that ARC's on-premises software products remain fast, flexible, and secure to keep ARC's network running at peak performance. These services include rapid problem resolution for issues that result from unexpected complications related to on-premises software products and allow for access to recent patches and...
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