REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
October 26, 2021
FROM
BOB DUTTON, Assessor-Recorder-County Clerk
SUBJECT
Title
Agreement with BMC Software, Inc. for Software Licensing and Support Services
End
RECOMMENDATION(S)
Recommendation
1. Approve an End User License Agreement with BMC Software, Inc. to license software and provide support services for information technology helpdesk and asset tracking and management systems for a contract period retroactive to June 22, 2021, through June 21, 2026.
2. Designate the Assessor-Recorder-County Clerk or Departmental IS Administrator to accept online agreements as they pertain to BMC Track-It! software licenses and support services, subject to review by County Counsel.
(Presenter: Bob Dutton, Assessor-Recorder-County Clerk, 382-3254)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Operate in a Fiscally-Responsible and Business-Like Manner.
FINANCIAL IMPACT
Approval of this item will not result in the use of Discretionary General Funding (Net County Cost). The BMC Software, Inc. (BMC) End User License Agreement (EULA) is non-financial in nature and does not commit the County to make any purchase. When future purchases are made under this EULA, the Assessor-Recorder-County Clerk Department (ARC) will adhere to County purchasing policies and return to the Board of Supervisors (Board) for approval, if necessary.
BACKGROUND INFORMATION
BMC's Track-It! software and support services provide a wide variety of Information Technology tools ranging from the management of daily Help Desk ticketing, Change Management, to overall asset management of hardware and software components. Approval of the BMC EULA would authorize the Assessor-Recorder-County Clerk or Departmental IS Administrator to download and install licenses, and electronically accept terms and conditions for Track-It! software licenses and support services, subject to review b...
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