REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
December 16, 2025
FROM
BEAHTA R. DAVIS, Director, Regional Parks Department
SUBJECT
Title
Agreement with Kaizen Laboratories, Inc. for Point of Sale and Park Reservation System
End
RECOMMENDATION(S)
Recommendation
Approve Agreement with Kaizen Laboratories, Inc., including non-standard terms, for a Point of Sale and Park Reservation System, hardware, and merchant processing services for Calico Ghost Town Regional Park, Glen Helen Regional Park, Cucamonga-Guasti Regional Park, Mojave Narrows Regional Park, Mojave River Forks Regional Park, Prado Regional Park, and Yucaipa Regional Park, for the period of December 17, 2025, through December 16, 2032, with the option to extend for two additional one-year periods, in an amount not to exceed $1,540,678.
(Presenter: Beahta R. Davis, Director, 387-2340)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Operate in a Fiscally-Responsible and Business-Like Manner.
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
Approval of this item will not result in the use of Discretionary General Funding (Net County Cost). The Agreement with Kaizen Laboratories, Inc. (Agreement) will allow Regional Parks Department (Department) to operate a reservation and point-of-sale system at all Regional Parks (Parks). The Department's use of park fee revenue will fund the software, hardware, and merchant processing services fees in the not to exceed amount of $1,540,678 for the seven-year period. The fee amounts will be based on the actual number of credit/debit card payments processed, which is based on a 2.9% interchange fee plus a $0.30 per transaction fee for the first year of the contract and 3.5% interchange fee plus a $0.30 per transaction fee in years two through seven. Adequate appropriation and revenue are included in the Regional Parks Department 2025-26 bud...
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