REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF THE COUNTY OF SAN BERNARDINO
AND RECORD OF ACTION
May 19, 2020
FROM
MICHELLE SCRAY BROWN, Chief Probation Officer, Probation Department
SUBJECT
Title
Amendment to Contract with TPUSA - FHCS, Inc. dba Teleperformance Rapidtext for Transcription Services
End
RECOMMENDATION(S)
Recommendation
Approve Amendment No. 2 to Contract No. 16-516 with TPUSA - FHCS, Inc. dba Teleperformance Rapidtext, exercising the second option to extend the contract for an additional year for a total contract period of July 1, 2016 to June 30, 2021, increasing the total contract amount by $150,000, from $600,000 to $750,000, for the provision of transcription services.
(Presenter: Scott Frymire, Deputy Chief Probation Officer, 387-5589)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Operate in a Fiscally-Responsible and Business-Like Manner.
FINANCIAL IMPACT
Approval of this item will not result in the use of additional Discretionary General Funding (Net County Cost). Adequate appropriation has been included in the Probation Department's 2020-21 recommended budget.
BACKGROUND INFORMATION
The Probation Department (Department) contracts for transcription services to supplement existing County resources for preparing youth and adult court documents. These documents, which include Pre-Sentence Investigation Reports, Dispositional Court Reports, Supplemental Investigation Reports, Court memos, and other ancillary reports, are an integral part of the court proceedings.
The transcription services provided by TPUSA - FHCS, Inc. dba Teleperformance Rapidtext (Teleperformance Rapidtext) are needed on a continuous basis because court generated workloads preclude Department staff from completing reports in the required time frames. Approval of this Amendment will enable the Department to continue to provide court reports in a timely manner in order to meet legal mandates.
The Department will continue to mon...
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