REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
September 24, 2024
FROM
MELANIE OROSCO, County Librarian, Library
SUBJECT
Title
Agreement with Faronics Technologies (U.S.A.) Inc. for Resetting Computers to Factory Settings
End
RECOMMENDATION(S)
Recommendation
Approve On-Premise Master Software License Agreement, including non-standard terms, with Faronics Technologies (U.S.A.) Inc., for deepfreeze technology services to reset computers and devices to factory settings after public use, in the total not-to-exceed amount of $17,000, from October 1, 2024 to September 30, 2027.
(Presenter: Kristin Stevens, Assistant County Librarian, 387-2220)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Improve County Government Operations.
Operate in a Fiscally-Responsible and Business-Like Manner.
FINANCIAL IMPACT
Approval of this item will not result in the use of Discretionary General Funding (Net County Cost). The $17,000 cost to the for the On-Premise Master Software License Agreement (Agreement) with Faronics Technologies (U.S.A.) Inc. (Faronics) is funded by Property Tax Revenue. Adequate appropriation has been included in the County Library's (Library) 2024-25 budget and will be included in subsequent recommended budgets.
BACKGROUND INFORMATION
The Library has utilized Faronics to reset over 1,200 public Library computers to factory settings since 2020. Library patrons can log onto the Library's public computers to work on items that may include sensitive information, personally identifiable information, school assignments, etc. When patrons log off the computers, the deepfreeze technology resets the computer to factory settings so any items worked on by the previous user are no longer accessible by another Library patron. This process is one of the measures used to mitigate cybersecurity and information privacy concerns or issues since the technology is cleansing (i.e., factory rese...
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