REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
January 14, 2025
FROM
DIANA ALEXANDER, Assistance Executive Officer, Human Services
SUBJECT
Title
Contracts for Translation and Interpretation Services
End
RECOMMENDATION(S)
Recommendation
Approve contracts with the following agencies to provide translation and interpretation services for County customers experiencing English language barriers and/or deaf, hearing impaired, or hard of hearing, in a total aggregate amount of $3,500,000, for the period of February 1, 2025 through January 31, 2028:
1. Accent on Languages, Inc.
2. Asian American Educational and Cultural Resources Center, Inc. dba Asian-American Resource Center
3. Avantpage, Inc.
4. Effectiff LLC
5. Excel Interpreting, LLC
6. Focus Language International Inc.
7. Keller Translation Development Service, LLC dba GlobalReady
8. Hanna Interpreting Services LLC
(Presenter: Diana Alexander, Assistance Executive Officer, 387-4261)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Promote the Countywide Vision.
Create, Maintain and Grow Jobs and Economic Value in the County.
Improve County Government Operations.
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
This item does not require additional Discretionary General Funding (Net County Cost). The total aggregate amount of $3,500,000 for translation and interpretation services is funded with approximately 85% ($2,975,000) federal and state sources and 15% ($525,000) local share. Adequate appropriation and revenue have been included in the Human Services (HS) Administrative Claim 2024-25 budget and will be included in future recommended budgets.
BACKGROUND INFORMATION
Under the terms of the recommended contracts, HS Departments including, but not limited to, Children and Family Services (CFS), Department of Aging and Adults Services (DAAS), Transitional Assistance Department (TA...
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