REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
April 21, 2026
FROM
DON LE, Interim Chief Information Officer, Innovation and Technology Department
SUBJECT
Title
Non-financial Terms of Service with SMTP2GO, Inc. for Email Delivery Services
End
RECOMMENDATION(S)
Recommendation
1. Approve the non-financial Terms of Service, including non-standard terms, with SMTP2GO, Inc. for email delivery services beginning on April 21, 2026, and continuing until terminated by either party.
2. Authorize the Chief Information Officer or Assistant Chief Information Officer to electronically accept the Terms of Service referenced in Recommendation No. 1 and any subsequent non-substantive amendments, subject to County Counsel review.
3. Direct the Chief Information Officer or Assistant Chief Information Officer to transmit any subsequent non-substantive amendments that are electronically accepted to the Clerk of the Board of Supervisors within 30 days of acceptance.
(Presenter: Don Le, Interim Chief Information Officer, 388-5501)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Operate in a Fiscally-Responsible and Business-Like Manner.
FINANCIAL IMPACT
Approval of this item will not result in the use of Discretionary General Funding (Net County Cost). The Terms of Service (TOS), are non-financial in nature and does not commit the County to make any purchases. If future purchases are made under the TOS, the Innovation and Technology Department (ITD) will adhere to County purchasing policies and return to the Board of Supervisors (Board) for approval, if necessary.
BACKGROUND INFORMATION
ITD's Enterprise Infrastructure Division (EID) manages the County's email relay services for most County departments. When an email is sent, the simple mail transfer protocol (SMTP) relay service acts as a hub, receiving the email from the sender's server and forwarding it to the recipient's server. This proce...
Click here for full text