San Bernardino header
File #: 11004   
Type: Consent Status: Passed
File created: 10/10/2024 Department: County Administrative Office
On agenda: 10/22/2024 Final action: 10/22/2024
Subject: Amendment to Service Order with Sprout Social, Inc. for Social Media Management
Attachments: 1. COV-CAO-10-22-24-Amendment Sprout Social Service Order, 2. CON-CAO-10-22-2024-Amendment Sprout Social Service Order, 3. Item #17 Executed BAI, 4. 24-151 A-1 Executed Contract
REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION

October 22, 2024

FROM
LUTHER SNOKE, Chief Executive Officer, County Administrative Office

SUBJECT
Title
Amendment to Service Order with Sprout Social, Inc. for Social Media Management
End

RECOMMENDATION(S)
Recommendation
Approve Amendment No. 1 to Agreement No. 24-151 with Sprout Social, Inc., to increase the number of licensed users, increasing the total agreement amount by $33,660 for a total contract amount not to exceed $168,660, effective March 30, 2024, through March 29, 2027.
(Presenter: Martha Guzman-Hurtado, Chief Communications Officer, 387-4193)
Body

COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Promote the Countywide Vision.
Operate in a Fiscally-Responsible and Business-Like Manner.

FINANCIAL IMPACT
Approval of this Amendment will not result in the use of additional Discretionary General Funding (Net County Cost). The additional $33,660 cost associated with this Sprout Social, Inc. Agreement is included in the County Administrative Office's (CAO) 2024-25 budget and will be included in future recommended budgets. The San Bernardino County Fire Protection District (SBCFPD) will reimburse the CAO in the amount of $20,300 for the cost of the licenses used by SBCFPD. SBCFPD is required to ensure there is adequate appropriation within its annual departmental budget.

BACKGROUND INFORMATION
The County communications team, comprised of representatives from various departments, uses social media to directly inform the public about County government news and services. This communication tool is critical to provide information, particularly during emergencies. Through Sprout Social, Inc. (Sprout Social), the County maintains more than 100 social media accounts across County departments on platforms such as Facebook, Instagram, YouTube, and X, formerly known as Twitter. More than half a million people follow the County's social med...

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