REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
March 24, 2026
FROM
ANDREW GOLDFRACH, ARMC Chief Executive Officer, Arrowhead Regional Medical Center
SUBJECT
Title
Master Services Agreement, Order Form, and Business Associate Agreement with Mercury Healthcare, Inc., dba WebMD Ignite for the Purchase of Software Licenses
End
RECOMMENDATION(S)
Recommendation
1. Approve non-financial Master Services Agreement with Mercury Healthcare, Inc., dba WebMD Ignite license to access the WebMD Ignite platform of health, wellness, and nutrition-related materials, including text, audio, video, graphics, and other media for a period beginning March 24, 2026 and continuing until all orders have expired or terminated by either party.
2. Approve Order Form No.1 for Licensed Content and Services with Mercury Healthcare, Inc., dba WebMD Ignite, including non-standard terms, for the licensing of content and services and products in the total contract amount of $619,567.41 for the period of April 1, 2026 through March 31, 2031, thereafter automatically renewing for consecutive periods of five years unless written notice of non-renewal is given thirty days prior to the expiration of the then-current term.
3. Approve non-financial Business Associate Agreement with Mercury Healthcare, Inc., dba WebMD Ignite for the period beginning on March 24, 2026 and continuing until all Health Insurance Portability and Accountability Act protected health information is returned or destroyed.
(Presenter: Andrew Goldfrach, ARMC Chief Executive Officer, 580-6150)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Operate in a Fiscally-Responsible and Business-Like Manner.
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
Approval of this item will not result in the use of Discretionary General Funding (Net County Cost). The total cost of $619,567.41 is funded by State Medi-Cal...
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