REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
November 18, 2025
FROM
JOSHUA DUGAS, Director, Department of Public Health
SUBJECT
Title
Amendment to Contract with HLP, Inc. for Licensing, Support, and Maintenance of the Chameleon Case Management System and WebLicensing Software
End
RECOMMENDATION(S)
Recommendation
Approve Amendment No. 8 to Contract No. 07-950 with HLP, Inc., for continued licensing, support and maintenance of the Animal Care Chameleon Case Management System and WebLicensing propriety software, including the WebChameleon module, increasing the total contract by $31,622.40, from $835,095 to $866,717.40 and extending the contract an additional six months, for a total contract period of September 1, 2007 through June 30, 2026.
(Presenter: Joshua Dugas, Director, 387-9146)
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COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Provide for the Safety, Health and Social Service Needs of County Residents.
Pursue County Goals and Objectives by Working with Other Agencies and Stakeholders.
FINANCIAL IMPACT
This item will not result in the use of additional Discretionary General Funding (Net County Cost). The increase in contract costs of $31,622.40 will be funded with existing budgeted Discretionary General Funding and animal care fee revenue. Adequate appropriation and revenue have been included in DPH's 2025-26 recommended budget.
BACKGROUND INFORMATION
Chameleon Case Management System and WebLicensing software (Chameleon/CMS) is an integrated animal shelter case management system and is utilized by DPH to manage shelter and field operations within the Animal Care Division. Chameleon/CMS software is used to record customer transactions, track field activities, and manage animal inventories, including individual animal veterinary history, behavior profiles, and documents. Since 2007, HLP, Inc. (HLP), the creator and sole provider of Chameleon/CMS, has provided DPH softwa...
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