REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
June 23, 2026
FROM
KRISTEN DELONGCHAMP, Chief Learning Officer, Performance, Education & Resource Centers
SUBJECT
Title
Contracts for Professional Development Training Services
End
RECOMMENDATION(S)
Recommendation
1. Approve contracts with the following agencies, to provide professional development training services, on a fee-for-service basis, as needed, for the contract period of July 1, 2026 through June 30, 2029:
a. Cooperative Personnel Services dba CPS-HR Consulting
b. Enterprise Training Solutions, Inc.
c. MA Consulting Services Inc.
d. New Horizons Learning, LLC dba New Horizons
e. Public Knowledge, LLC
f. Reflections Production
g. Thrive Management Group LLC
2. Authorize the Assistant Executive Officer to execute subsequent non-substantive amendments and amendments to the rates of services on behalf of the County, subject to review by County Counsel.
3. Direct the Assistant Executive Officer to transmit any subsequent non-substantive amendments and amendments to the rates of service to the Clerk of the Board of Supervisors within 30 days of execution.
(Presenter: Kristen DeLongchamp, Chief Learning Officer, 420-6404)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Create, Maintain and Grow Employment Opportunities and Economic Value in the County.
Improve County Government Operations
FINANCIAL IMPACT
Approval of this item will not result in the use of additional Discretionary General Funding (Net County Cost). Departments that require the services are responsible for ensuring there is adequate funding in their current and future budgets. The impact on each department budget is dependent upon the need for the services. The annual expenditure for these services has been approximately $224,303 but may fluctuate depending on actual departmental needs.
BACKGROUND INFORMATION
The Performance, Education & Resource Centers (PERC) of San Bernardino County (County) aims to partner with accredited training professionals to provide professional development training services (Services) to all County departments. Services are provided through in-person, online, and hybrid methods.
Working with multiple contractors ensures County departments have access to a wide array of training opportunities that promote employee knowledge and growth. This model creates a dynamic pool of expert providers capable of delivering specialized, high-quality training on demand. By leveraging this approach, the County gains flexibility, responsiveness, and cost efficiency, as payments are tied directly to the specific training sessions, workshops, or consulting engagements requested by each department. By expanding its portfolio of professional development offerings through these contractors, PERC aims to close knowledge gaps, enhance workforce performance, provide quick access to training service providers, and ensure employees are equipped to meet strategic goals and deliver high quality services to the community.
The contracts do not incur direct costs; however, expenses arise once vendors are selected and departments request Services. These costs follow a fee-for-service model, meaning vendors invoice the County only for Services delivered. This structure supports fiscal responsibility, enables cost control, and allows the County to scale training resources efficiently to meet workforce development needs.
On December 13, 2024, the County Administrative Office (CAO) approved and authorized the release of a Request for Qualifications (RFQ, conducted jointly with the Human Services (HS) department and PERC. The contracts resulting from RFQ No. HSSA25-HSSA-5666 were approved for the purpose of identifying, pre-qualifying, and creating an ongoing Board of Supervisors authorized list of vendors that are available to County departments. The current recommended contracts aim to continue this mission and provide County departments with a wider array of training options to promote knowledge and growth amongst County employees.
PROCUREMENT
On July 17, 2025, the CAO approved and authorized the release of a Request for Proposal (RFP), conducted jointly with the HS department and PERC, to solicit proposals for interested and qualified agencies to provide professional development training services to all County departments. RFP No. HSSA25-HSSA-5888 was posted on the County Electronic Procurement Network website. A total of 10 proposals were received as follows:
|
Agencies |
Location |
|
California Creative Solutions, Inc dba CCS Learning Academy |
Poway, CA |
|
Cooperative Personnel Services dba CPS-HR Consulting |
Sacramento, CA |
|
Effective Presentations Inc. |
Lakewood, CO |
|
Enterprise Training Solutions, Inc. |
White Plains, NY |
|
MA Consulting Services Inc. |
Menifee, CA |
|
New Horizons Learning, LLC dba New Horizons |
New Braunfels, TX, |
|
Public Knowledge, LLC |
Lakewood, NJ |
|
Reflections Production |
San Dimas, CA |
|
The Atkins Impact Consulting Firm |
The Woodlands, TX |
|
Thrive Management Group LLC |
Pomona, CA |
A team of eight evaluators representing Regional Parks, Department of Behavioral Health, Transitional Assistance Department, Fleet Management, Library, PERC, and HS Administrative Support Division, completed the evaluations using the following criteria: qualifications and experience, technical review, cost, references, and presentation or demonstration. Based on the results of the evaluation, the following agencies are recommended for award as county-wide agreements:
|
Agencies |
|
CPS-HR Consulting |
|
Enterprise Training Solutions, Inc. |
|
MA Consulting Services Inc. |
|
New Horizons Learning, LLC dba New Horizons |
|
Public Knowledge, LLC |
|
Reflections Production |
|
Thrive Management Group LLC |
The selection of multiple agencies will provide flexibility to meet a broad range of countywide training needs. Agencies not recommended for contract award did not fully meet the criteria, proposed relatively higher rates, offered a limited range of training courses, or a combination thereof. The unsuccessful agencies were notified by email and by mail that they may protest the recommendation by submitting a formal protest letter to the HS Contracts Unit. No written protests were received.
REVIEW BY OTHERS
This item has been reviewed by Human Services (Lisa Rivas-Ordaz, Contracts Manager, 388-0222) on May 22, 2026; County Counsel (Daniella V. Hernandez, 387-5455) on May 6, 2026; Purchasing (Ariel Gill, Supervising Buyer, 387-2070) on May 15, 2026; and County Finance and Administration (John Hallen, Principal Administrative Analyst, 388-0802) on May 19, 2026.