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File #: 12430   
Type: Consent Status: Passed
File created: 6/9/2025 Department: Human Services Administration
On agenda: 6/18/2025 Final action: 6/18/2025
Subject: Amendment to Contract with Inland Southern California 211+ for Information and Referral Services
Attachments: 1. CON-HS-6-18-25-AMD 3-Information and Referral Services (Countywide)- Inland SoCal 211+
REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION

June 18, 2025
FROM
GILBERT RAMOS, Assistant Executive Officer, Human Services

SUBJECT
Title
Amendment to Contract with Inland Southern California 211+ for Information and Referral Services
End

RECOMMENDATION(S)
Recommendation
Approve Amendment No. 3 to Contract No. 22-1111 with Inland Southern California 211+, for the provision of countywide Information and Referral services, to add fiscal provision to Probation/Community Corrections portion of the contract, with no change in the contract amount of $2,367,970 or contract period of July 1, 2022 through June 30, 2026.
(Presenter: Gilbert Ramos, Assistant Executive Officer, 387-4261)
Body

COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Provide for the Safety, Health and Social Service Needs of County Residents.
Pursue County Goals and Objectives by Working with Other Agencies and Stakeholders.

FINANCIAL IMPACT
Approval of this item does not impact Discretionary General Funding (Net County Cost) as the recommended amendment is non-financial in nature.

BACKGROUND INFORMATION
Since 2005, Inland SoCal 211+, formerly known as Inland Empire United Way, has provided Information and Referral services related to community, health, human, and disaster resources to San Bernardino County (County) residents. Services are provided through a toll-free telephone call center, website, and written directory of resources. The recommended contract will ensure the continuance of the County designed 211 program and leverage the considerable investment made by the County for the last 20 years.

Dialing 211 is free and confidential, with live bilingual call specialists, to assist callers 24 hours a day, 365 days a year. Inland SoCal 211+ provides crucial referrals to individuals and families in need of information and referral to vital health and social services in their local community.

On November 15, 20...

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