REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF THE COUNTY OF SAN BERNARDINO
AND RECORD OF ACTION
June 23, 2020
FROM
WILLIAM L. GILBERT, Director, Arrowhead Regional Medical Center
SUBJECT
Title
Agreement with MoreDirect, Inc. dba Connection, for a fully integrated Help Desk and Change Management Solution
End
RECOMMENDATION(S)
Recommendation
1. Approve the MoreDirect, Inc. dba Connection Statement of Work, to provide services in support of the ServiceNow platform implementation project in the amount of $938,736, for the period beginning July 1, 2020, through the June 30, 2025.
2. Approve the non-financial ServiceNow Order Form - Product Use and Definitions and Subscription Service Agreement, for the period beginning July 1, 2020, through the June 30, 2025.
3. Designate the Hospital Director as the authorized official to sign non-financial documents as they pertain to changes to the Statement of Work and support services, subject to review by County Counsel, so long as such documents do not increase the total contract amount or modify the terms.
4. Direct the Hospital Director to transmit copies of all documents in relation to these agreements to the Clerk of the Board of Supervisors within 30 days of execution.
(Presenter: William L. Gilbert, Director, 580-6150)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Improve County Government Operations
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
Approval of the recommendation will not result in the use of Discretionary General Funding (Net County Cost). The cost of $938,736 is funded by State Medi-Cal, Federal Medicare, private insurances, and other departmental revenue. Funding sources may change in the future pending any legislative activity related to the repeal and/or replacement of the Affordable Care Act. Sufficient appropriation and revenue are included in the Arrowhead Regional Medical Center (ARMC) 2020-21 recommende...
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