REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF THE COUNTY OF SAN BERNARDINO
AND RECORD OF ACTION
September 15, 2020
FROM
WILLIAM L. GILBERT, Director, Arrowhead Regional Medical Center
SUBJECT
Title v
Amendment to Agreement with Stericycle Communication Solutions, Inc. for Patient Prompt Automated Appointment Reminder System
End
RECOMMENDATION(S)
Recommendation
Approve Amendment No. 2 to Agreement No. 15-793 with Stericycle Communication Solutions, Inc., to increase the not to exceed contract amount by $103,000, from $569,000 to $672,000, and to extend the contract expiration date from October 19, 2020 through October 19, 2021, for the Patient Prompt Automated Appointment Reminder System subscription at Arrowhead Regional Medical Center.
(Presenter: William L. Gilbert, Director, 580-6150)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
Approval of the recommendation will not result in the use of Discretionary General Funding (Net County Cost) as the additional cost of $103,000 for Patient Prompt Automated Appointment Reminder System is funded by State Medi-Cal, Federal Medicare, private insurances, and other departmental revenue. Funding sources may change in the future pending any legislative activity related to the repeal and/or replacement of the Affordable Care Act. Sufficient appropriation and revenue are included in the Arrowhead Regional Medical Center (ARMC) 2020-21 budget and will be included in future recommended budgets.
BACKGROUND INFORMATION
Approval of this item will allow ARMC continued access to the automated appointment reminder system from Stericycle Communication Solutions, Inc. (Stericycle), which allows ARMC to notify and remind patients of their upcoming appointments. Use of the Automated System reduces the number of patients who do not show up or arrive late for their scheduled appointment and the time s...
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