REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF THE COUNTY OF SAN BERNARDINO
AND RECORD OF ACTION
May 4, 2021
FROM
CURT HAGMAN, Chairman, Board of Supervisors
SUBJECT
Title
Salesforce Government Cloud Compliance Information Non-Disclosure Agreement
End
RECOMMENDATION(S)
Recommendation
Approve a non-financial Government Cloud Compliance Information Non-Disclosure Agreement with Salesforce.com, Inc. to evaluate the Salesforce Government Cloud compliance documentation and information under the exemptions provided by CA Gov. Code ?6254.19 as it relates to the Board of Supervisors Customer Relationship Management system, effective upon the date of last execution until terminated by either party.
(Presenter: Luther Snoke, County Chief Operating Officer, 387-5425)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Improve County Government Operations.
FINANCIAL IMPACT
Approval of this item will not result in the use of additional Discretionary General Funding (Net County Cost), as the Government Cloud Compliance Information Non-Disclosure Agreement (Government Cloud NDA) is non-financial in nature.
BACKGROUND INFORMATION
Approval of this Non-Disclosure Agreement (NDA) with Salesforce.com (SFDC) will facilitate the County's assessment of SFDC's information security and privacy controls in relation to their Government Cloud Platform, and allow the County to establish appropriate cyber security incident response management protocols for the Board of Supervisors (Board) Customer Relationship Management (CRM) system for constituent case management.
On September 29, 2020 (Item No. 4), the Board approved Contract No. 20-916 with Incapsulate for implementation of the Board's CRM system for constituent case management for the period of September 29, 2020 through September 28, 2023. On September 29, 2020 (Item No. 4), the Board also approved a contract with Carahsoft for $118,549.54, for licenses, and maintenance and support related to Sal...
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