REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF THE COUNTY OF SAN BERNARDINO
AND RECORD OF ACTION
June 8, 2021
FROM
BOB DUTTON, Assessor-Recorder-County Clerk
SUBJECT
Title
Agreement with Ruckus Wireless, Inc. for Hardware Support Services
End
RECOMMENDATION(S)
Recommendation
1. Approve a General Terms and Conditions for Support and Services Agreement with Ruckus Wireless, Inc. for a contract period retroactive to May 18, 2021, through May 17, 2024, for hardware support services for Ruckus switches located at the Hall of Records.
2. Approve an agreement with GHA Technologies, Inc. for Ruckus Wireless hardware support services in an amount not to exceed $2,837 for a contract period retroactive to May 18, 2021, through May 17, 2024.
(Presenter: Bob Dutton, Assessor-Recorder-County Clerk, 382-3207)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Operate in a Fiscally-Responsible and Business-Like Manner.
FINANCIAL IMPACT
Approval of this item will not result in the use of Discretionary General funding (Net County Cost). The estimated cost of this Ruckus Wireless support agreement for five (5) Ruckus switches located at the Hall of Records is not to exceed $2,837. Adequate appropriation and revenue have been included in the Assessor-Recorder-County Clerk's (ARC) 2020-21 budget (3111001000).
BACKGROUND INFORMATION
The Assessor's Office is the main data source for countless internal and external public agencies, property owners, and business entities for public property records. A network is necessary to house this robust amount of data. Ruckus switches act as the primary connection point to the ARC and County networks, which allow access to all critical business services and applications on a daily basis. Support services are necessary to ensure that these switches remain fast, flexible, and secure to keep the Assessor's network running at peak performance. Support services include rapid problem resolution for issues t...
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