REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
July 13, 2021
FROM
WILLIAM L. GILBERT, Director, Arrowhead Regional Medical Center
SUBJECT
Title
Subscription Agreement with Interact Intranet, Inc. for Cross-Enterprise Digital Workflows
End
RECOMMENDATION(S)
Recommendation
Approve agreement with Interact Intranet, Inc. for an intranet subscription to deliver ServiceNow compatible, cross-enterprise digital workflows, in the amount of $427,520, for a total of thirty-six months from the date of execution.
(Presenter: William L. Gilbert, Director, 580-6150)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
Approval of this item will not result in the use of Discretionary General Funding (Net County Cost). The cost of $427,520 is funded by State Medi-Cal, Federal Medicare, private insurances, and other departmental revenue. Funding sources may change in the future pending any legislative activity related to the repeal and/or replacement of the Affordable Care Act. Adequate appropriation and revenue have been included in the Arrowhead Regional Medical Center (ARMC) 2021-22 budget and will be included in future recommended budgets.
BACKGROUND INFORMATION
This agreement will allow ARMC to purchase a new Intranet subscription service to connect employees to work-relevant information. Interact Intranet, Inc. (Interact) provides a Software as a Service solution that integrates with ARMC's ServiceNow automated platform. This platform enables ARMC to improve operational efficiencies by streamlining and automating routine tasks. Furthermore, it provides workflows that connect people, functions and organizational systems. This functional specification is critical for ARMC's continued use of the ServiceNow platform while integrating Interact's features.
The Interact service includes a short messag...
Click here for full text