REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
July 27, 2021
FROM
ANDREW GOLDFRACH, Interim Director, Department of Public Health
SUBJECT
Title
Software License, Maintenance and Support Agreement with Biscom, Inc.
End
RECOMMENDATION(S)
Recommendation
Approve the Software and Services Standard License Agreement with Biscom, Inc. for the license, maintenance, support, and upgrade of software and hardware to send and receive secure fax documents to the Department of Public Health's electronic health record, in the total dollar amount not to exceed $25,000 annually or $125,000 for the total five year term, for the period of August 5, 2021 through August 4, 2026.
(Presenter: Andrew Goldfrach, Interim Director, 387-9146)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
Approval of this item will not result in the use of additional Discretionary General Funding (Net County Cost). Adequate appropriation and revenue have been included in the Department of Public Health's (DPH) 2021-22 budget and will be included in future recommended budgets.
BACKGROUND INFORMATION
DPH Clinic Operations staff use Biscom software (Biscom) to send/receive secure fax documents to San Bernardino County (County) Electronic Health Records (EHR).
Biscom is utilized in the majority of the DPH clinics by the case management team and other users on a daily basis. The recommended contract will allow for continued use of the software licenses, technical support, and continue to use proprietary software program to manage and track patients' examination results. Biscom has been utilized by DPH since 2013.
DPH nursing and paraprofessional staff, funded via the state Child Health and Disability Prevention Program (CHDP), use Biscom to enter and record data related to care coordination of children with health conditions that re...
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