REPORT/RECOMMENDATION TO THE BOARD OF SUPERVISORS
OF SAN BERNARDINO COUNTY
AND RECORD OF ACTION
November 15, 2022
FROM
MARIE GIRULAT, Director, Department of Child Support Services
SUBJECT
Title
Contract with Public Knowledge, LLC for Operational Assessment
End
RECOMMENDATION(S)
Recommendation
Approve contract with Public Knowledge, LLC to lead, manage, and complete a comprehensive assessment of the Department of Child Support Services' operations to achieve alignment with the holistic case management approach, in the amount of $697,000, for the contract period of December 1, 2022 through June 30, 2023.
(Presenter: Marie Girulat, Director, 478-6949)
Body
COUNTY AND CHIEF EXECUTIVE OFFICER GOALS & OBJECTIVES
Improve County Government Operations.
Provide for the Safety, Health and Social Service Needs of County Residents.
FINANCIAL IMPACT
This item does not impact Discretionary General Funding (Net County Cost). The contract amount of $697,000 is funded 66% ($460,020) by the United States Department of Health and Human Services Federal Financial Participation (HHS-FFP) and 34% ($236,980) by the State of California Health and Human Services Agency, Department of Child Support Services (CA DCSS). Adequate appropriation and revenue have been included in the Department of Child Support Services' (DCSS) 2022-23 budget.
BACKGROUND INFORMATION
The recommended contract with Public Knowledge, LLC will provide DCSS with a comprehensive, detailed, operational assessment identifying current deficiencies and opportunities for improvement, outline goals, and provide a plan to achieve the DCSS vision for a holistic family-focused child support program. Holistic case management includes evaluating the entire case to identify strategies and resources that will remove any barriers preventing payment of consistent child support.
Through the operational assessment, DCSS is seeking to identify any gaps, inefficiencies, or redundancies in case managemen...
Click here for full text